Shipping Policy

Order Processing

• Processing Time: All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
• Order Confirmation: Once your order is placed, you will receive an order confirmation email. If you do not receive this email, please check your spam folder or contact us at myolynxhealth@gmail.com.

Shipping Methods & Delivery Times:

• Standard Shipping:
  • Domestic (within Canada): 3-7 business days
  • US shipping: 7-21 business days
• Express Shipping:
  • Domestic (within Canada): 1-3 business days
  • US shipping: 3-10 business days

Shipping Costs

• Domestic Shipping:
  • Orders over $80: Free Standard Shipping
  • Orders under $50: Flat rate of $5.00
  • Express Shipping: Flat rate of $15.00
• US Shipping:
  • Orders over $100: Free Standard Shipping
  • Orders under $100: Flat rate of $20.00
  • Express Shipping: Flat rate of $30.00
    
    

International Shipping

• Customs, Duties, and Taxes: Myolynx is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
• International Restrictions: Due to various international shipping regulations, we may not be able to ship to certain countries. If you have any questions regarding shipping to your location, please contact us at [your email address].

Tracking Your Order

• Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Please allow 24 hours for the tracking information to become available.

Shipping Delays

• Delivery delays can occasionally occur. Myolynx is not responsible for delays caused by the carrier, distance, customs, incorrect delivery addresses, or natural disasters. If you experience a significant delay, please contact us at myolynxhealth@gmail.com.

Return Shipping

• Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance for items of high value. We cannot guarantee that we will receive your returned item.

Damaged or Lost Packages

• If your order arrives damaged or is lost in transit, please contact us immediately at myolynxhealth@gmail.com with your order number and photos of the damaged product. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

- For any questions or concerns regarding our shipping policy, please contact us at myolynxhealth@gmail.com